Shipping & Delivery
Physical Product Shipping
At CrochetPatternPDF, we strive to deliver your handcrafted items with care and efficiency. Please review our shipping policies below.
In-Stock Items
Orders for in-stock items placed by 1pm ET typically ship within 1-3 business days. Orders made on Fridays, holidays, or weekends will begin processing the next business day. Items ordered together may ship separately.
Shipping Options
At checkout, you'll see the following options:
- Free Shipping on Orders Over $53: Available for qualifying U.S. orders.
- Guaranteed Shipping on Orders Under $53: A flat rate of $4.99.
International Shipping
We currently offer international shipping to New Zealand, Italy, Spain, Sweden, France, Norway, Switzerland, Germany, Australia, Canada, and the United Kingdom. Rates and estimated delivery times are provided at checkout.
Shipping Times
Shipping times may vary per item. Estimated processing and shipping times are listed on each product page, in your shopping cart, and on your order confirmation. Please check these details to ensure your order aligns with your delivery expectations.
Custom Items
For custom items, such as pillows, framed art, rugs, and posters, processing may take up to 14 business days before shipping.
Free Economy Shipping on U.S. Orders Over $53
Free shipping is automatically applied at checkout for U.S. orders over $53 (post-discounts and pre-tax ). Oversized or bulky items may incur additional charges, noted in each product's Details section.
Shipping Address and Delivery Policies
- Address Changes: Once your order is confirmed, it begins processing immediately. Changes or cancellations may not be possible, so please verify your shipping address before submitting your order.
- No Shipping to P.O. Boxes: Orders with P.O. Box addresses may be canceled.
- College Dorms: We are not responsible for package delivery to individual dorm rooms; please verify your school's package policy before ordering.
Lost or Missing Packages
If a package is marked as delivered but hasn't been received, please report it within 14 days. Sage and Silky cannot be responsible for packages reported missing after this period.
Frequently Asked Questions - Physical Products
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also log into your account to view your order status and tracking details.
What if my package is damaged during shipping?
If your package arrives damaged, please take photos of the damaged packaging and products, then contact our customer service team within 48 hours of delivery. We'll work with you to resolve the issue promptly.
Do you offer expedited shipping?
Yes, we offer expedited shipping options at checkout for customers who need their items more quickly. Additional fees apply based on location and package weight.
Digital Product Delivery
Our digital products are delivered instantly after purchase, giving you immediate access to your crochet patterns and designs.
Instant Access
After completing your purchase, you'll receive an email with download instructions. You can also access your digital purchases at any time by logging into your account and visiting the "My Downloads" section.
Immediate Delivery
Digital products are delivered instantly after payment confirmation. No waiting for shipping or delivery windows!
PDF Format
All our digital patterns are provided in PDF format, compatible with any device that can read PDF files, including computers, tablets, and smartphones.
Download Access
You'll have access to download your purchased patterns for up to 60 days after purchase. We recommend saving a copy to your personal device or cloud storage.
No Shipping Fees for Digital Products
Digital products incur no shipping fees, making them an economical choice for crafters worldwide. Access your patterns instantly, regardless of your location!
Technical Requirements
To access and use our digital patterns, you'll need:
- A device capable of viewing PDF files (computer, tablet, or smartphone)
- A PDF reader application (such as Adobe Reader, which is free to download)
- Internet connection for the initial download
Frequently Asked Questions - Digital Products
What if I don't receive my download link?
If you don't receive your download link within 15 minutes of purchase, please check your spam folder first. If you still can't find it, log into your account to access your downloads or contact our customer support team for assistance.
Can I print the digital patterns?
Yes, all our digital patterns are printable. You can print the entire pattern or just the pages you need. Our patterns are designed to be printer-friendly with clear, high-contrast text and images.
Can I share my purchased pattern with others?
Our digital patterns are for personal use only and are protected by copyright. Sharing, redistributing, or selling the patterns is not permitted. Each purchase grants a single-user license for the pattern.